ALERA

Privacy Policy

This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Collection of Information

Cluster Realty LLP and HavenioAlera ("we", "us", "our") collect information from you when you register on our site (www.havenioalera.com), place an enquiry, subscribe to our newsletter, or fill out a form. The specific information we collect may include:

  • Personal Identification: Name, Email Address, Phone Number, Mailing Address.
  • Preferences: Type of property interested in, budget range, and other real estate preferences.
  • Technical Data: IP address, browser type, cookies, and usage data via third-party analytics tools.

2. Use of Information

Any of the information we collect from you may be used for the following purposes:

  • To personalize your experience and better respond to your individual needs.
  • To improve our website based on the information and feedback we receive from you.
  • To process transactions and coordinate site visits.
  • To send periodic emails or SMS updates regarding your enquiry, project status, or other related products and services.

3. Consent for Communication

By submitting your contact details (Name, Email, Phone Number) on this website, you explicitly override any DND (Do Not Disturb) registry and consent to receive calls, SMS, WhatsApp messages, and emails fromCluster Realty LLP and HavenioAlera regarding our projects and offers. You may opt-out of these communications at any time by contacting us.

4. Information Protection & Sharing

We implement reasonable security practices and procedures to protect your personal data. We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any grievances regarding the use of your personal data, you can contact:

Compliance Officer
Cluster Realty LLP / HavenioAlera
Email: [email protected]
Phone: +91 90077 53666
Address: 1st Floor, Regal Nxt Building, NH-169A, Adi Udupi, Udupi - 576101, Karnataka